Privacy Policy
Overview
Bear Valley Electric, Inc. ("Bear Valley Electric," "we," "our," or "us") is committed to protecting the privacy of everyone who interacts with us — including customers, contractors, job applicants, and website visitors. This Privacy Policy describes what information we collect, how we use it, and how we protect it.
By contacting us, using our services, visiting our website, or submitting a job application, you agree to the practices described in this policy.
Customers & Contracted Services
This section applies to individuals and businesses who contact Bear Valley Electric for electrical services, request estimates, or enter into a service agreement with us.
Information We Collect
When you contact us or engage our services, we may collect:
- Name, business name, and contact information (phone, email, mailing address)
- Property address and details relevant to the scope of work
- Project information, service history, and communications with our team
- Billing and payment information (processed securely; we do not store full payment card numbers)
How We Use Your Information
- To provide estimates, schedule work, and complete contracted services
- To communicate updates, invoices, and follow-ups related to your project
- To maintain service and warranty records
- To comply with licensing, permitting, and legal obligations
Information Sharing
We do not sell or rent your personal information. We may share relevant details with subcontractors, suppliers, or permitting authorities only as necessary to complete your project.
Communications
We may contact you by phone, email, or SMS to schedule appointments, provide estimates, or follow up on completed work. You may opt out of non-essential communications at any time by contacting us at customerservice@bv-electric.com or calling (715) 231-3880.
Hiring & Employment
This section applies to job applicants and candidates who interact with Bear Valley Electric's hiring process at bv-hiring.vercel.app/apply.html.
Information We Collect
We may collect the following from job applicants:
- Name and contact information (phone number, email address, mailing address)
- Employment history, resume, and application materials
- Assessment responses and reference information
- Communications sent to or received from our hiring team via SMS or phone
How We Use Your Information
- Evaluating your application and communicating hiring decisions
- Scheduling interviews and coordinating the hiring process
- Contacting references you have provided
- Complying with applicable employment and legal requirements
SMS Hiring Communication Program
Bear Valley Electric operates an SMS program to communicate with applicants during the hiring process. Consent is obtained when an applicant checks the SMS opt-in checkbox on the employment application form at bv-hiring.vercel.app/apply.html. Consent is not required to apply. By opting in, you agree to receive hiring-related text messages, including:
- Application status updates
- Interview scheduling and confirmations
- Hiring decisions and offer notifications
- General hiring process information
Message frequency will vary depending on the stage of your application. Message and data rates may apply. Messages are sent from (715) 233-8844.
How to Opt Out of Hiring SMS
Reply STOP to any message to opt out. You will receive one final confirmation and no further messages will be sent. For help, reply HELP or email jobs@bv-electric.com or call (715) 231-3880.
Applicant Data Retention
Applicant information is retained for the duration of the hiring process and for a reasonable period afterward in accordance with applicable employment laws. SMS opt-out records are maintained indefinitely to honor your preferences.
Website Visitors
Information We Collect
When you visit bearvalleyelectric.com, basic usage information may be collected automatically, including your browser type, device type, pages visited, and referring URL. If you submit a contact form or inquiry, we collect the information you provide solely to respond to your request.
Cookies
Our website may use cookies or similar tracking technologies to support basic site functionality. We do not use cookies to track you across other websites or for advertising purposes. You may disable cookies in your browser settings, though some site features may not function as intended.
General
Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, or misuse.
Third-Party Services
We use trusted third-party service providers (such as messaging platforms, email services, and scheduling tools) to help operate our business. These providers access personal information only as needed to perform services on our behalf.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date below reflects the most recent revision.
Contact Us
Bear Valley Electric, Inc.
1728 Indianhead Drive, Menomonie, Wisconsin
Phone: (715) 231-3880
Hiring SMS Line: (715) 233-8844
Customer Service: customerservice@bv-electric.com
Hiring: jobs@bv-electric.com
Last updated: June 21, 2026 | See also: Terms & Conditions